Whether you find yourself in the shoes of a tenant or a landlord in Dubai, your rights are always a priority. In the bustling real estate landscape of this thriving city, rental disputes can sometimes arise, and it’s essential to know how to address them properly. Let’s delve into the key aspects of rental disputes in Dubai.

Common causes of Rental Disputes

• Unjustified eviction grounds
• Rent increase that don’t adhere to Dubai’s rent increase laws
• Termination of essential services to tenants
• Leasing properties with defects and pest infestations
• Unreasonable deductions from the security deposit, also known as dispute move-out charges

Where to File a Complaint Against Your Landlord?

The Rental Dispute Centre (RDC) operates under the supervision of the Real Estate Regulatory Agency (RERA) and is responsible for addressing rental disputes. It was formerly known as the Rental Dispute Settlement Centre. To file a complaint, ensure you have all the necessary documents ready before heading to the RDC.

Location of the Rental Dispute Centre

The Rental Dispute Center is situated within the Department of Land and Property in Dubai, at 10 3rd Street, Riggat Al Buteen, Deira, Dubai. Its strategic location makes it easily accessible from various parts of the city.

Contact Information for the Rental Dispute Centre

You can reach out to the Rental Dispute centre in Dubai at the following contact number: 800 4488.

Working Hours of RDC in Dubai

The Rental Dispute Centre in Dubai operates during the following hours:

• Monday to Thursday: 7:30AM – 3PM
• Fridays: 7:30AM – 12PM
• Saturdays and Sundays: Closed

Required Documents for filing a Rental Disputed Case

When filing a rental dispute case against your landlord, ensure you have the following original and copied documents on hand:

1. You passport, residence visa, and Emirates ID
2. Latest Ejari Certificate
3. Tenancy Contract
4. Recent DEWA Bills
5. Rental Deposit Slip
6. Copies of Cheque issued to the landlord
7. Title of Deed and the landlord’s passport copy
8. Copies of any correspondence related to the dispute
9. Any other relevant documentation supporting your case

Cost of issuing a Rental Dispute Case

The fee for a rental dispute in Dubai is 3.5% of the total annual rent. For financial claims, the minimum fee is AED 500, and the maximum can go up to AED 15,000. In eviction cases, the maximum amount can reach AED 20,000, and for combined eviction and financial disputes, it can be as high as AED 35,000. Additional fees, such as translation and administration fees, may apply.

Filing a Rental Dispute in Dubai

The process of filing a complaint against your landlord with RERA Dubai is straightforward. The Rental Dispute Centre offers both online and offline services for submitting your claim. Follow these steps:

1. Visit RDC with your prepared documents
2. A typist will assist in translating the documents and formalizing your case
3. Submit your claim online through the DLD official website or offline at Real Estate Services Trustees Centers.
4. Stick to the procedural requirements set by RERA.

Resolution of Rental Disputes in Dubai

The resolution of rental disputes in Dubai follows a structured process:

Step 1: Resolution
Attempt to resolve the dispute after submitting the complaint and providing necessary documents.

Step 2: Hearing of First Instance
Attempt to resolve the dispute after submitting the complaint and providing necessary documents.

Step 3: Appealing Filing
In cases where the initial judgement is unsatisfactory, an appeal can be initiated for disputes exceeding AED 50,000.

Step 4: Filing with the Court of Cassation
For tenancy disputes valued at a minimum of AED 330,000, the appeal can be filed with the Court of Cassation within 30 days after the Court of Appeal’s judgement.

Step 5: Collection of Awards
Parties satisfied with the judgement can utilize legal remedies, such as financial compensation, to settle the case.

It’s worth noting that the Rental Dispute Centre in Dubai can address most rental disputes, except those related to financial lease agreements and disputes within the city’s free zones. Understanding rental disputes is crucial to protect your rights and maintain a harmonious landlord-tenant relationship.

Contact Us

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Call: +971 50 985 1360

Email: info@lawgicalgroup.com